Healthpass Terms of Service

Dear Healthpass Customer,

Thanks a lot for downloading our app. We are excited to serve you and to explain our Terms of Service to you.

By registering with Healthpass, you agree to be bound by these Terms of Service as a binding contract between you and us under Indian law.

Should anything remain unclear, we apologize for not explaining well enough. Please provide us feedback how to improve at Within 72 hours you will hear from us on any query, concern or idea you may have.

Who we are:

We are MediCount Healthcare Private Limited. Heathpass is our registered brand name. Our contacts are given below.

Who we work with:

We work with multiple partners. One partner deserves special mentioning: GI Technologies Private Limited. They manage the wallet feature of Healthpass, technically called iCashCard, for which they hold the required license from Reserve Bank of India. You may have already noticed their logo because we co-brand Healthpass with them.

Please note that GI Techonologies/iCashCard has its own Terms of Service and Data Privacy policy, which apply simultaneously to Healthpass as our Terms of Service (i.e. this document) and our Data Privacy policy.

What is Healthpass:

In a nutshell, Healthpass is a digital wallet for saving and paying for health expenditures. We have coupled this wallet with further services which are all available through our App and which aim to alleviate the (financial) pain around your family’s health issues.

The happy NOs:

You will be happy to note that Healthpass has …

If you are being charged any fee over and above the regular medical bill from our medical provider partners (hospitals, labs, pharmacies etc.) please inform us immediately under so that we can investigate and correct any unjustified fee charges.

The times they are a changing:

We ask for your understanding and acceptance that the following may change from time to time:

To use our App, the following must be true:

What we are NOT responsible for:

Coming to the end:

Your account may get closed in two cases:

There is no closure fee. Upon closure, we will refund any remaining wallet balance in full to your bank account, to another wallet of GI Technology or through any other reasonably feasible means.

Our contacts:

phone: 1-800-1038612

Medicount Healthcare Pvt. Ltd.

7, Diamedica Plaza

4th Cross, Pappaiah Garden Road

Banagiri Nagar, Banashankari 3rd Stg